** IMPORTANT NOTICE: February 5, 2021 **
** We will be updating our request forms in the coming weeks to reflect the change to online delivery. In the meantime, please submit requests using the form as it is below:
1. Use your Speaking Test date in the ‘Test Date’ field.
2. For ‘Test Location’, choose any option from the drop down menu.
We apologize for the inconvenience and thank you for your understanding. **
Request for cancellation must be made via this form only. Cancellations by telephone, email, or fax will not be accepted. Before you complete this form, please review our Policies & Procedures.
- If you would like to cancel your test, please complete and submit the form below. You will receive an email confirming your request.
- We will contact you again, after we have assessed your submission. Please allow up to 5 business days. To avoid delays, please submit the form only once and ensure all your information is correct.
- Cancellations made less than 20 business days before your first confirmed test date will NOT be refunded. You will be notified if you are not eligible for a refund.
- Cancellations made more than 20 business days before your confirmed test date will result in a partial refund. You will be charged a $95.00 administrative fee, and refunded a total of $300.00.